Last Updated: September 26, 2023
This “Website,” oneworldobservatory.com, is managed by Legends OWO, LLC. References to “we,” “our,” “us” and the “Company” shall mean Legends OWO, LLC.
What information do we collect?
We use a variety of methods to gather information to help ensure that your experience is as efficient and accommodating as possible. We may obtain personal information about you from various sources, including through your communications with us. We also collect certain information by automated means, using technologies such as cookies and pixel tags.
You may choose to provide personal information to us in a number of ways, such as when you:
Request information about our products and services
Visit our website, or retail locations
Create an online shopping account
Purchase, return, or exchange a product by phone, mail or online
Contact our call center or customer service desk
Participate in a promotion, contest or survey
Provide us with comments or suggestions
The types of information we may collect, in order to serve you better, include:
Contact information such as name, mailing address, phone number, and email address
Personal information such as billing address and credit card information, when provided
Demographic and preference information such as product purchase history
Information you provide about other people, such as a gift recipient
When you set up an account through the Website, if applicable, we may also request a password to allow you secure access. We may also supplement the information listed above with anonymous Website traffic information that’s collected automatically when you visit our Website, plus with information acquired from our joint marketing partners, from our trusted third party partners, and from our affiliated companies.
How do we use your information?
You deserve the fastest, safest and most enjoyable experience possible. To give you just that, we may use information that you provide to us in the following manner:
To assist you in customer service communications
To administer “My Account” information, online forms, and other site features
To enable you to check out and complete your purchases, and to fill and ship your orders
To send you special announcements or promotional information about new products or services and upcoming events, and to allow our affiliated companies and our other trusted third-party partners to do the same
To send you printed material in the mail
As necessary, to share your information with trusted third-party companies that provide support services to us or with which we partner to provide services, including special programs, offers and discounts
To help improve our Site
Where we consider it necessary to protect your legal rights, our legal rights, or the legal rights of third parties, or where required by law
More details of the ways in which we may use your information are set out below
If you want to return or exchange purchased merchandise, we may ask you for personal identification information such as the credit card used for the purchase or a picture ID to help prevent fraud.
If you provide us with your phone number, you may receive telephone contact from us for customer service communications, such as to ask you about your order, if you have placed one. If you call our customer service number, we may ask you for your contact or personal information, depending on the nature of your request, to better assist you with your requests and questions. We may retain this information to help meet your future needs. We may occasionally use your contact information to contact you with updates, sales notifications, or other promotional information about our products and services, or those of our affiliated companies or trusted third party partners, in which you may be interested. We may also make your personal information available to our affiliated companies and our other trusted third-party partners to enable them to contact you directly with their promotional information, such as information about their products and services, sales and other promotions.
Contests, Promotions, or Surveys
If you participate in a contest, promotion, sweepstakes offering, or survey (whether online, over the phone, by mail, or on site at our store), we may use your contact and personal information to manage your entry in such promotion, to notify you if you are a winner, or to fulfill promotional obligations. At the time of your entry or registration for a specific promotion, survey, contest, or sweepstakes, we will provide you with the rules governing such promotion, survey, contest, or sweepstakes.
Authorized Third Parties
Catalogs and Mailings
We may use your name and postal address to occasionally send you our printed mailings, as well as materials regarding offerings of our affiliated companies and our other trusted third-party partners. We may also make your contact and personal information available to our affiliated companies and our other trusted third-party partners so that you may receive mailings directly from them about products and services that may be of interest to you.
We may offer, now or in the future, financial products to preferred customers (such as gift cards). As a result, we may share your personal information with certain authorized third parties to provide you with tailored information about their special offers and services relating to such financial products.
In certain instances, we may disclose your personal information when we have reason to believe that it is necessary to identify or contact you in relation to, or bring legal action to protect, your legal rights, the legal rights of us and/or of our affiliated companies, or the legal rights of others. We may also disclose your personal information when we believe (1) it is required to do so by law or legal process, (2) to law enforcement authorities or other government officials, or (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
If you provide us with your phone number, you may receive telephone contact from us for customer service communications, such as to ask you about your order. If you call our customer service number, we may ask you for your contact and personal information, depending on the nature of your request, to better assist you with your requests and questions. We may retain this information to help meet your future needs.
Contests, Promotions or Surveys
If you participate in a contest, promotion, sweepstakes offering or survey (whether via on-line, over the phone or at one of our outlet stores), we may use your personal information to manage your entry in such promotion, to notify you if you are a winner, or to fulfill promotional obligations. At the time of your entry or registration for a specific promotion, survey, contest, or sweepstakes, we will provide you with the rules governing such promotion, contest or survey.
Sale of Business
Information we collect by automated means and how we use it
To improve our websites and to make your online experience more enjoyable, when you visit our websites we collect certain information by automated means, using cookies, pixel tags, and other technologies.
Cookies, Web Server Logs and Pixel Tags
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet. To control which web servers collect this information, we may place ‘pixel tags’ (also called ‘web beacons’ or ‘clear gifs’), which are tiny graphic images on our websites, to help us gather knowledge about how you use our websites.
Third Party Web Analytics Services
We may use third party web analytics services on our web sites, such as Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. To disable the Google Analytics cookie and any other third-party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.
Other Trusted Third Parties
We may, from time to time, partner with third parties to provide you with special offers. If you elect to take advantage of such an offer, you will be eligible to transact with such third-party partner only if you provide them your personal information directly. We may make your name, postal address, email address and transactional information available to certain trusted third-party partners so that you may receive mailings directly from them about products and services that may be of interest to you. Also, some of our Facebook apps may share information collected through those apps with your Facebook friends or other Facebook users.
Opting Out: How can you control the use of your information?
We want you to be in control of your information, and we want to communicate with you only if you want to hear from us.
You have the right to access your personal data. You can contact us at any time to review, change or delete certain personal information. Simply contact our customer service specialists at email@example.com.
If you do not want to receive our electronic newsletter or promotional e-mails, you may unsubscribe at any time by clicking on “unsubscribe” at the bottom of any of our promotional e-mails.
If you do not wish to receive our printed catalog, please contact our customer service specialists at firstname.lastname@example.org. When you give us your name and address as it appears on the mailing label, we will remove your contact information from our mailing list. Please allow several weeks for the catalogs to stop, as catalog delivery is scheduled well in advance.
If you do not wish to receive telephone calls from us regarding our sales notifications or promotions, please contact our customer service specialists at email@example.com. Please note that we may continue to contact you by telephone for customer service communications (such as in relation to orders that you have previously placed with us).
Sharing Information with Third Parties
How do we safeguard your information?
Protecting the safety of your personal information is important to us. Where we maintain an online store, we use a variety of technical, administrative and physical safeguards so that you can enjoy your shopping experience without having to worry about the loss of, misuse of, or unauthorized access to your information.
Where our Site permits you to enter credit card or other billing information, we use industry-standard encryption technologies to encrypt that information while it is being transmitted to our Site. In addition, we make commercially acceptable efforts to stay up to date with best practices regarding the protection of information in connection with transactions occurring over the internet.
Some versions of popular web browsers and some firewalls do not permit communication through secure servers like the ones we use to process orders. If your web browser cannot support this level of security, you will not be able to order products through our Site or those of our affiliated companies. If so, contact our customer service specialists at firstname.lastname@example.org. We follow industry practices to protect your personal information from unauthorized access, but no data transmission over Internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us over the Internet. Also, please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.
What technologies do we use to enhance your shopping experience?
We may at times work with a third-party company to help us gather knowledge about how you use this Site through the use of image tags, so that we may constantly improve your online experience. In such cases, the third-party company’s only role is to help us conduct our business and deliver the most relevant products and services. They are not permitted to use your personal identification information for their own purposes.
Third Party Links
Our Site may include links that take you to other web sites for outside business partners, vendors and advertisers. These web sites have separate privacy and data collection practices. We have no control over such web sites, and are not responsible or liable for the privacy practices or information-gathering practices of other entities or web sites.
This Site and the web sites of our family of companies are not directed towards children; we do not knowingly collect any personal information from children under 13 years of age.
California Privacy Rights
The resident also has a right to request the deletion of personal information that we hold on the resident. Please contact us at email@example.com or 888-590-0006 for this right. However, this right does not apply where we need to retain the personal information in order to do any of the following: (1) provide goods or services to the consumer; (2) detect or resolve issues security or functionality-related issues; (3) comply with the law; (4) conduct research in the public interest; (5) safeguard the right to free speech; and (6) carry out any actions for internal purposes that the resident might reasonably expect. In accordance with applicable law, we will not discriminate against the resident for exercising any California privacy rights.
Changes to the Privacy Statement
Data Privacy Framework
Legends OWO is subject to the investigatory and enforcement authority of the United States Federal Trade Commission (“FTC”).
EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF
Complaints per the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF
The Company has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, the BBB Data Privacy Framework Services, a non-profit alternative dispute resolution provider located in the United States and operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, EU, UK, and Swiss residents may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Data Privacy Framework Annex 1 at https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.
Onward Transfer to Third Parties
The Company’s accountability for personal data that it receives under the DPF and subsequently transfers to a third party is described in the DPF Principles. In particular, the Company remains responsible and liable under the DPF Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless the Company proves that it is not responsible for the event giving rise to the damage.
Note that, in certain situations, we may be required to disclose personal data of EU, UK, and/or Swiss individuals in response to lawful requests from public authorities, including to meet national security and law enforcement requirements.
Your DPF Rights
Upon request to the Company, we will confirm whether we are processing your personal data pursuant to the DPF and provide you with the data a reasonable time. You also have the right to correct, amend, or delete the personal data processed pursuant to the DPF where it is inaccurate or has been processed in violation of our privacy disclosures to you, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated. We may require payment of a non-excessive fee to defray our expenses in this regard. You may also have the opportunity to opt-out of sharing of their personal data with third parties other than our agents or before we use it for a purpose other than which it was originally collected or subsequently authorized. Please allow us a reasonable time to respond to your inquiries and requests.
Personal Data Retention
We will retain the personal data processed pursuant to the DPF in a form that identifies you pursuant to our retention policy described above. We may continue processing such personal data for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to the protection of our privacy disclosures. After such time periods have expired, we may either delete your personal data or retain it in a form such that it does not identify you personally.
How We Protect Your Data
We will implement reasonable and appropriate security measures to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data.
How to Contact Us
Our customers come first. If you have any concerns or questions, you can contact us by: Sending us an E-mail at firstname.lastname@example.org.
Conflict in Terms