One World Observatory Jobs

Event Sales Coordinator

The Event Sales Coordinator will assist the Director, Special Events with the development and management of the event sales strategy at One World Observatory. This role is responsible for soliciting new business, developing and maintaining relationships with potential clients—focusing specifically on growing the special events database to increase and maximize revenue. The successful candidate will also provide support on the detailing and planning of events.

IT Support Specialist

The IT, and A/V, Support Specialist is a customer service-focused, flexible, role. Requirement for being successful in this role are solid analytical and problem-solving skills, a proven ability to organize, manage, and complete multiple tasks efficiently, strong verbal and written communication skills, and the ability to work independently. The IT support specialist must be able to interface with internal and external stakeholders equally effectively. The role reports to the Director of IT Operations.

Retail Supervisor

The Retail Supervisor will be responsible for overseeing daily operations of the gallery gift shop at One World Observatory. Working in tandem with the Retail Manager, this role supports the management of the team of retail associates to ensure that team members deliver outstanding guest service while simultaneously maintaining the shop space; they will also guide team members while also engaging with guests to provide seamless, memorable experiences that serve to create lasting moments.

Accounting Manager

The Accounting Manager will gather, assemble, tabulate, check and file financial data; maintain financial records and ledger accounts; process documents involved in financial transactions; perform financial reconciling and posting; make arithmetical calculations; prepare and present end of month financial results and variances to budget to General Manager and Client.  Assist General Manager with the preparation of the annual budget. The role reports to the Director of Finance.

Tour Ambassador

The Tour Ambassador is a dynamic and interactive role at the Observatory, centered on creating memorable guest experiences and ensuring visitors fully engage with the Observatory’s offerings.

Merchandise Associate

The Retail Associate is responsible for creating the ultimate experience for the observatory guest. Our number one priority is to provide fans with a legendary experience each time they enter the retail space. They go above and beyond to exceed expectations in customer service, merchandise display, and attention to detail.